ACI - A Digital BPO Company

A History Of Document Management Possibilities

For over forty years ACI’s mission has been to help organizations transform the way they manage their information by leveraging innovative solutions for document & data driven business processes. As a BPO and outsource document scanning service provider, ACI helps companies in diverse industries with their digital document transformation and document process automation strategies. ACI has been a pioneer of BPO business models since its inception. ACI is a privately held company located in Toronto, Ontario, Canada. Our team of dedicated professionals is focused on accuracy, integrity and customer satisfaction.

Our Vision

ACI’s vision incorporates a strategy to help organizations throughout North America to accelerate their business processes, improve the ease of accessing information from any location in the world and leverage intelligent document management processes to strengthen business continuity with Business Process Outsourcing.

Our Clients

Since its outset, ACI has been serving a diverse range of clients, including many notable Fortune 500 companies. Our document management services client list is comprised of organizations in diverse industries such as financial services, manufacturing, retail, communications, healthcare, education, utilities, food & beverage, pharmaceuticals, consumer goods and the public sector.

Our Culture

ACI’s culture is to embrace diversity with a fair and inclusive growth strategy. We are socially responsible, recognizing that sustainability is not only good business but also our duty as good corporate citizens.

Business Continuity

ACI recognizes the need for the provision of uninterrupted services to our clients. In order to meet this need, ACI has established a secure, fully equipped co-location facility with failover capability which duplicates all processes and services provided at our primary location, including alternate power sources, duplicate equipment and staff cross-training.

Benefits of using ACI

ACI has provided solutions for document & data driven business processes for more than forty years, and is considered a leader and authority in our industry. Our hands-on knowledge and expertise uniquely positions us to deliver complete document management solutions, including implementation in our clients’ environment. Here are some of the many benefits your firm will gain by partnering with ACI:

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Our Management Team

Wayne

Wayne Pinney

VP, Research & Development

Anna

Anna Reale

VP, Marketing & Sales

Randy

Randy Hayden

Manager, Technology Infrastructure

David

David Smits

Manager, Customer Solutions Software Development

Renu

Renu Vashishat

Manager, Data Administration

Seema

Seema Sharma

Manager, Production & Logistics

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