Workflow Automation Increase Efficiencies
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Capture and Manage Documents Digitally

The Issues

Excessive document filing and retrieval time/cost

Forty to sixty percent of the average office worker’s time is spent handling paper, which translates to 20-45% of an organization’s labour costs and 12-15% of an organization’s expenses.

Inappropriate use of costly office space

A significant portion of the average office is devoted to the storage of paper documents. There are over 4 trillion paper documents in North American offices – growing at a rate of 22% a year.

Lost and/or misfiled documents

The average cost of finding a misfiled document is $120. The average cost of recreating a lost document is $250. 7.5 % of all documents are lost, 3 % of the remainder are misfiled.

Lack of shared access by authorized personnel

Paper documents cannot be shared without costly duplication and distribution. The average business document is copied 19 times – over 81 billion sheets of paper are copied each month.

Lack of timely response to inquiries

The time spent locating paper documents adversely affects response to customer and operational inquiries.

Lack of disaster recovery/protection

Paper documents are vulnerable to loss through damage or destruction.

The Solution

By outsourcing the capture and management of documents digitally, your organization can:

  • Free up staff time by up to 50% for redirection to other tasks.
  • Reduce document storage by 60-80%.
  • Respond immediately to inquiries, thereby greatly improving customer service.
  • Provide a “fail safe” system for safeguarding document files.

How ACI Can Help You

For over a quarter of a century, ACI has been helping organizations in both the private and public sectors manage documents more cost-effectively.
Specifically, ACI has been helping organizations throughout North America to improve the productivity of their document & data management operations while reducing the risk of lost or misplaced documents, plus any associated penalties.

Contact ACI today for free consultative assistance.

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