We recently sold a company in the US and the buyer didn’t need the records from the original owner. The company had records that had accumulated over time and filled nearly 600 record boxes. Legally we were obligated to keep the records for a period of 7 years. Not only would this be costly, but accessing the records would be a logistical nightmare. I had worked with ACI at a previous company – and the experience was very positive.
“I knew just who to call to help me deal with this situation.”
I had many other important tasks on my plate and didn’t have the time to worry about these records. I felt confident in turning the entire project over to the professionals at ACI. Their team worked with us to facilitate the shipment of the records from the western US to their premises in Ontario. They provided an excellent, cost-effective service, including organizing the records for ease of access.
I wouldn’t hesitate to refer ACI to anyone requiring document management services.
“Our Emergency department handles in excess of 50,000 visits per year and as a result paper charts were becoming extremely labour intensive to manage. A decision was made to digitize, with a goal to improve the availability of previous charts in ER. Our RFP process revealed one company, ACI, that could help us cost effectively reach our goal.
They reviewed our current workflow and developed a digital solution to address our needs. Training sessions were held prior to implementation. In a matter of days, everyone was comfortable with our new solution. ACI has been excellent and worked very hard to help us seamlessly migrate to the new system. Their support was truly above and beyond.”
“Partnering with ACI has been an excellent decision. ACI listens to our needs … then with a combination of knowledgeable people, outstanding customer service, unmatched quality and the ability to respond to tight deadlines … they deliver. I am very pleased with ACI and our standards are extremely high. I strongly recommend ACI to any company considering implementing a cost-effective document management solution.”
“Since 1988 we have enjoyed a solid relationship with ACI. They have always provided the right solution as our needs have evolved from film-based records to digital. Now every patient record that we have created since day one is hosted by ACI and is easily accessible through our electronic patient record platform. Thanks ACI!”