Why You Should Use Document Management Outsourcing Services

outsourcing

Business leaders constantly seek ways to optimize their operations and gain a competitive edge. Outsourcing document management is one effective strategy to streamline efficiencies and boost profits.

Document management encompasses the creation, storage, retrieval, and disposal of documents, and its efficient handling is crucial for organizational success. Businesses that adopt this strategy when combined with a document scanning solution enjoy benefits that save time and money while creating sustainable success for their company.

What are the Different Types of Document Management Outsourcing Services?

Paper document management services can vary between providers, however they generally involve picking up documents from the customer and storing them in a secure location.

However, document scanning services that include document scanning offer more robust services:

Document scanning and imaging

At the heart of advanced outsourced document management solutions is converting physical documents into digital files through scanning and imaging. This service enhances document accessibility, reduces physical storage needs, and facilitates efficient retrieval.

Data entry and indexing

This service involves extracting and inputting data from paper documents into a document management system, improving accuracy and efficiency in data processing and reducing manual entry errors. Document organization is simplified with automated metadata tags or index information. 

Digital document storage and retrieval

Many outsourced document management companies provide secure digital storage solutions on cloud-based platforms. Digitization reduces physical storage costs, optimizes office space, enhances data security, and allows remote access to documents with just a few clicks. Storing documents digitally also saves time from searching for paper documents and reduces the risk of document misplacement.

Document destruction and shredding

Outsourced document management companies may also help oversee the entire document lifecycle, including pickup, scanning, and shredding or returning to the customer.

This service ensures proper document retention, compliance with legal requirements, and efficient management of document archives.

How Does Document Management Outsourcing Work?

Assessment and planning

The first step is a thorough assessment of the client’s document management needs to fully understand the volume and types of documents, the level of security required, compliance needs, and any specific requirements unique to the organization.

Once the needs assessment is complete, the service provider will present the solution to the client, outlining the scope of services, including the types of documents to be managed, service levels, and any specific deliverables.

Implementation

Physical documents are usually collected from the client’s premises for transport to a secure location, where they may be scanned into the cloud-based document management system. Scanning usually includes optical character recognition (OCR) technology to make the document text searchable. 

After digitization, the online documents are indexed and categorized for easy retrieval. Paper documents are either returned or destroyed per the client’s wishes.

Users can then retrieve documents as needed. The outsourcing provider may offer workflow solutions to streamline approvals, revisions, and collaboration.

Ongoing management, maintenance, and support

The outsourcing provider is responsible for ongoing system maintenance, ensuring the document management system is up-to-date, secure, and efficient. This may include regular backups, software updates, and addressing any issues that may arise.

Many outsourcing providers offer reporting and analytics features to help clients track usage patterns, monitor document activity, and gain insights into their document management processes.

The document outsourcing provider may also assist in ensuring that document management practices comply with relevant industry regulations and standards. Regular audits may be conducted to assess compliance and security measures.

What are the Benefits of Outsourcing Document Management?

Cost savings

Managing an in-house document management system involves significant upfront investments in technology, infrastructure, and skilled personnel. Outsourcing allows organizations to convert fixed costs into variable costs, paying only for the services they require and enabling the business to reallocate resources to core competencies and strategic initiatives.

Increased efficiency

Outsourcing document management enables companies to benefit from streamlined processes, automation, and reduced turnaround times, translating to time savings from having your teams manage paper documents.

Also, outsourcing can improve remote accessibility to documents stored in the service provider’s cloud-based management system, facilitating collaboration among geographically dispersed employees. This enhanced accessibility contributes to faster decision-making and improved overall business agility. 

Access to expertise

Document management is a nuanced and complex field requiring specialized knowledge in information governance, compliance, and security.

Outsourcing to dedicated document management service providers gives companies access to experts with up-to-date skills, industry knowledge, and proficiency with cutting-edge document-handling technology.

These experts can also implement best practices, ensuring that the organization remains compliant with industry regulations, reducing the risk of errors. 

Focus on core business

Outsourcing your document management enables companies to concentrate on their core competencies without being burdened by the complexities of handling vast volumes of documents. Entrusting your document-related tasks to specialized service providers allows you to redirect internal resources, time, and talent toward activities that directly contribute to sales, customer service, and maintaining your competitive advantage.

This strategic approach enhances overall business agility and responsiveness to market dynamics.

When you’re ready to save valuable time, streamline processes, and make your business more profitable with a trusted document scanning solution partner, Ash Conversions International (ACI) is ready to help.

Partner with ACI for a Better Document Management Solution

ACI understands how advanced technologies can help companies stay competitive by cutting costs, improving processes, and increasing their bottom line.

For over 40 years, ACI has helped companies transform their daily business operations with efficient, cost-effective document scanning and Business Process Automation (BPA) solutions. We tailor our solutions to your needs and deliver them with a customer service experience unparalleled in our industry.

Click the button below to learn how ACI’s document scanning automation solutions and services can cut your document management system costs and help make your business more efficient and profitable today!

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