Background
A major North American brewery’s 13 regional operations were struggling to obtain timely accounts payable information from their shared services centre. ACI’s history with this organization began in the early 80’s with microfilming accounts payable documents for one of its regional offices. As the benefits of digitizing became apparent (i.e. instant document retrievability, elimination of manual filing) the organization moved from microfilming to digitizing accounts payable documents for all its regional operations. Each regional operation however still had to channel any accounts payable query through the shared services centre.
Challenge
How to further improve the process of handling accounts payable queries from the regional operations.
Solution
By storing the organization’s accounts payable information on FileManager™, ACI’s Cloud Document Management platform, authorized users in the brewery’s regional operations can instantly access required accounts payable information easily and efficiently.
Results with Ash Conversions
- Accounts payable queries from the regional operations can now be handled directly in FileManager™, allowing valuable time in the shared services centre to be put to more productive use.
- Response time in handling accounts payable queries from any point within the organization is dramatically improved.
- Accounts payable documents can be made available online much sooner than when channelled through the shared services centre.
- The brewery’s auditors, located remotely from the shared services centre, can now instantly access accounts payable documents on the Internet thereby saving travel time and expense.
- The organization now requires fewer shared services centre staff to handle accounts payable queries.
To see a demo of FileManager™ and to learn how your organization can benefit from document scanning and cloud document management and retrieval, click the ‘Request a Demo’ button below.
